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Case Study

How we wrote off $12K of dead AR in one click

July 1, 2026 3 min read·Service ProSuite Team
# The problem DT's Palm Beach lawn crew had 47 invoices between 180 days and 3 years past due, totaling $12,140. Every quarter his accountant flagged them. Every quarter DT put off dealing with them. # The fix 1. Turn on the 90-120 bucket auto-remind (every 14 days). 2. Turn on the 365+ bucket auto-write-off (after 30 days). 3. Preview the impact. 4. Click Run. 47 invoices, $12,140 written off, status flipped to "Written-off", archived, and reflected in reports. Books cleaned. Sanity regained. # Why write off works Written-off invoices don't disappear — they stay in the archive with a full audit trail. They're just excluded from active AR and the customer's balance so your reports reflect reality.
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